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Cookie Policy

How we use cookies and similar technologies, and how you stay in control.

Effective date: 27 July 2025

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help improve your experience, remember your preferences, and provide analytics to help us understand how users interact with our site.

2. What cookies do we use?

a) Strictly necessary cookies

These cookies are essential for the functioning of our site – for example, keeping you logged in or enabling secure sign-up and log-in processes.

  • SessionID – keeps track of user session data while logged in.
  • AuthToken – maintains authentication state for secure access.

These cannot be switched off.

b) Performance & analytics cookies

These cookies collect anonymous information about how visitors use our website – such as page visits, navigation patterns, and error reports. We use this to improve functionality and accessibility.

  • _ga, _gid (Google Analytics) – help track site usage (only if you consent).
  • clarity (Microsoft Clarity or equivalent) – anonymous user behaviour analysis (if enabled).

These are only activated with your explicit consent.

c) Functionality cookies

These remember your choices (e.g. selected language, accessibility settings) to personalise your experience on repeat visits.

d) Third-party cookies

Some cookies may be placed by third-party services that appear on our pages, such as embedded videos or analytics tools. These services are governed by their own cookie and privacy policies.

3. How we ask for consent

On your first visit to our site, you will see a cookie consent banner asking you to choose which types of cookies you allow. You can accept all, reject all, or customise your preferences.

You can change or withdraw your consent at any time via the “Cookie Settings” link in the site footer, or using the button below.

4. How to control cookies

You can manage or disable cookies using:

  • Our cookie banner / preferences tool
  • Your browser settings (Chrome, Firefox, Edge, Safari, etc.)

Note: blocking some cookies may affect how the website functions.

5. Contact us

6. Updates to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “effective date”.

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